Frequently Asked Questions
Everything you need to know about your 24-7 Games & Collectables order.
What is the standard shipping timeframe for orders?
We process all orders within 24 hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do you ensure the condition of collectable items during transit?
All items are packed using premium bubble wrap and reinforced cardboard boxes to ensure your collectables arrive in mint condition.
What is your return policy for games and apparel?
We offer a 30-day return policy for unworn apparel and unopened games. Items must be in their original packaging with all tags and seals intact.
Do you offer pre-orders for upcoming releases?
Yes, we offer pre-orders on highly anticipated games and limited-edition fashion drops. Payment is collected at the time of purchase to secure your item.
Are the fashion items officially licensed?
Absolutely. Every piece of apparel and accessory sold at 24-7 Games & Collectables is 100% officially licensed merchandise.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.